Shipping & payment conditions

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Österreich, Schweiz, Niederlande, Belgien, Luxemburg.

Dispatch shall not be made to the German Islands.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

Versandkosten siehe Rubrik Versandkosten!
If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Versandkosten siehe Rubrik Versandkosten!

Bulky goods are marked as such in the item description.


Deliveries to foreign countries:

Versandkosten siehe Rubrik Versandkosten!

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
Versandkosten siehe Rubrik Versandkosten!

Bulky goods are marked as such in the item description.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
 Payment via PayPal
 Payment via PayPal Plus (credit card, direct debit, invoice) 
 Payment by invoice



Further details on payment

 


As long as you make the prepayment , we will grant you 5 % early payment discount on the gross product value of the order.

Payment by invoice is from the second order onwards.

The invoice amount is to be settled at the time of payment on invoice within 10 days.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.
 

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
  • Credit Card (Visa/ Mastercard)

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.